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Category: computers

Be careful buying computers on eBay

26 May, 2008 (13:14) | computers, internet, not fun | By: bbowers

Before anyone gets upset, this article doesn’t describe all computer sellers on eBay. I know there are some that are honest and occasionally just have a problem.
I recently received a call from a lady whose son had purchased a computer on eBay for her and had it shipped to her house. He lives on the [...]

protect computers from unwanted configuration changes

2 May, 2008 (07:55) | computers, software, tips | By: bbowers

I used to work in IT for a community college and one of the largest problems these type of environments have to deal with is the classroom configuration for computers. One professor would teach their class and students would learn how to change options in Microsoft Office or Windows and the next class would be [...]

Sell premium support by making standard support unbearable

22 April, 2008 (07:45) | computers | By: bbowers

Up front, I need to say that I sell Dell computers, so when Dell makes a mistake, it is of interest to me.
Currently, when consumers call for support, they have to go through a barrage of different levels and questions to get their problem solved. Sometimes this is ok, but when the consumer knows what [...]

when will you upgrade again?

17 April, 2008 (12:58) | computers | By: bbowers

Have you upgraded your PC’s hardware lately? If so, what were you hoping to do by upgrading?
About four years ago, I built a 2.4ghz system with 1GB of RAM, and a hundred or so gigabytes of hard disk storage. Then a curious thing happened. I kept on using it and the only upgrade I [...]